WILLY KING’ARA IS BACK AT NAIVAS: Barely A Year After Being Poached From Naivas Supermarkets To Be Uchumi Supermarkets Chief Operating Officer.

Sources: KENNEDY KANGETHE: Capital FM Business Desk

Speaking to Capital FM Business King’ara says the Uchumi business needs stability rather than growth.

“I was hired for growth, but the business doesn’t need growth right now, it needs stability sooner rather than later,” King’ara said.

He said that the government needs to pump in more money to the retailer with time being of essence.

“It’s a ticking time bomb, the sooner they reinvest in the business the better,” he explained.

The major issue according to King’ara is suppliers not stocking goods due to debts the retailer owes them.

He however has faith in the current Chief Executive Julius Kipng’etich.

“Kipng’etich is doing a good job. The suppliers were not being paid by the previous management, though they are coming back, they are still finding it hard to supply, that’s why the business needs government support,” he added.

...The move came months the firm closed its operations in Tanzania and Uganda in a reorganisation exercise intended to stop financial haemorrhaging...

More info go to: http://www.capitalfm.co.ke/

TUSKYS ALERT ON JOB SCAM

A LADY CAUGHT HIDING ITEM IN HER HANDBAG

As a retailer this is one reason why your section attendants should be observant to ladies shopping while holding their handbags.



(Watch the video below)   

GROUP OF PROFESSIONAL SHOPLIFTERS THAT ARE GENERALLY HIGHLY SKILLED AND ...

SHOPLIFTER CAUGHT IN THE ACT OF HIDING ITEM

Shoplifting also known as boosting is a popular term used for the unnoticed theft of goods from an open retail establishment. It involves concealing an item on the thief's person, in pockets or under clothes (or in a bag, baby stroller, etc.) and leaving the store without paying for it.

(Watch an "amateurs"  shoplifter hiding item)

NEWLY MARRIED MAN ADMITS STEALING BODY LOTION (Citizen TV)

Joseph Omwiri Omwoyo confessed before Milimani Chief Magistrate Daniel Ogembo to stealing the body lotion  worth 780/- at a supermarket in Nairobi on the 6th of this month.

In his defense, Omwoyo, told the court that he had just gotten married but was unemployed and lacked money to maintain his new bride.

Sources: Citizen TV

TUSKYS CEO FORCEFULLY EVICTED FROM OFFICE

SO ORGANIZED GANG OF SHOPLIFTERS IN A LOCAL SUPERMARKET Boosters

(Boosters)

Professional shoplifters, also called boosters, typically work in
groups. 

"Boosters will conduct surveillance of a targeted store to check
locations of CCTV Camera, store exits, and to monitor how attentive employees
are to customers in the sales aisles.

 They also look for security personnel. If
they decide the store is low-risk, they will enter in teams of two to four
people while an accomplice waits outside in a vehicle.

TUSKYS WILL START PILOTING A FRANCHISING MODEL “VERY SOON” AS PART OF A STRATEGY TO EXPAND ITS FOOTPRINT

“There is someone who is running a successful retail business in Kibera (an informal settlement in Nairobi) and all they need is a bit of support to make their business more modern, support to access a wider range of products from manufacturers, and to better engage with customers. We can give that to the retailer as a package and make some money out of it, and the retailer also gets to expand their business,” says Tuskys CEO Dan Githua.

TUSKYS 2016 DEALS THAT WILL DRIVE GROWTH OF BUSINESS AND STABILITY

Tuskys sign financing deal with KCB 

Tuskys Supermarket has entered into a financing facility deal with Kenya Commercial Bank (KCB) that will see suppliers get payment before their invoices fall due.

The financing deal dubbed ‘Biashara Club’ will also see small and medium sized companies (SMEs) that supply the retail chain get loans from the bank at a preferential rate.

The signing also comes in the wake of a drive by leading supermarket chains to implement the signed agreement between them and the Kenya Manufacturers Association (KMA) September last year.

Kenyan manufacturers in September wrote to the leading supermarkets; Nakumatt, Tuskys and Naivas seeking a meeting to resolve the issue of delayed payments, which they said was squeezing their working capital.

The leading retail chains were entangled in a multi-billion shilling debt row with suppliers who accused them of refusing to pay for goods delivered to their stores. (x254.co)

Tuskys to grow sales volume through Safaricom partnership 

Tuskys Supermarket partnered with Safaricom Sacco to allow the telco’s employees and sacco members acquire discounted high value items on credit basis at the retailer’s 52 stores countrywide.

IMPORTANCE OF FRONT END CONTROLLERS IN RETAIL INDUSTRY

The Front End is the showcase of every store. It is important for the customers to feel welcome. To excite the prospective customer, a store needs to be inviting and attractive, displaying at a glance goods on special offer. However, FRONT END CONTROLLERS keep a balance between an open store policies and limiting losses through theft and other security risks, is quite a challenge for the retail sector....
Continue reading

WHEN CUSTOMER COMES INTO STORE THEY HAVE CERTAIN EXPECTATIONS

"THE STORE IS MY BUSINESS"
Excellent customer service and high customer satisfaction must start with understanding customer expectations. You need to know who your customers are and what they want.

CONTINUE READING